ko222 Terms & Conditions

ko222 is an online betting and casino platform operated for Bangladeshi players. These terms and conditions ("Terms") apply to the use of the ko222 website and all of its associated services.

By accessing the ko222 website or creating an account on the platform, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

These Terms are available in both English and Bengali. In the event of any ambiguity between the two versions, the Bengali version shall be considered authoritative.

Creating a personal account is required to use ko222's services. All information provided at the time of registration must be accurate, complete, and kept up to date.

2.1 Account Guidelines

• Each individual may operate only one account. Creating multiple accounts under the same person's name is strictly prohibited.
• Account login credentials (username and password) must be kept completely confidential and must not be shared with any third party.
• Accounts may not be transferred or sold to any third party.
• If you notice any suspicious activity on your account, contact [email protected] immediately.

2.2 Identity Verification (KYC)

ko222 reserves the right to verify a user's identity at any time. Prior to withdrawal, you may be asked to submit identity documents (national ID or passport) and, if necessary, additional documents. Failure to provide the required documents in a timely manner may result in the temporary suspension of your account.

The minimum age to register and participate on ko222 is 21 years. This platform is open only to those aged 21 or above.

3.1 Grounds for Ineligibility

• Being under 21 years of age.
• If you are already subject to any restriction on the ko222 platform.
• If you are enrolled in a self-exclusion program.
• ko222 employees and their immediate family members may not participate in betting or casino games.

ko222 guarantees secure and fast financial transactions. Popular payment methods in Bangladesh are supported.

4.1 Supported Payment Methods

bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, Islami Bank, and other major commercial banks).

4.2 Limits & Timeframes

• Minimum deposit: ৳200 for each method.
• Minimum withdrawal: ৳800.
• Withdrawal timeframe: Generally completed within 1 hour after the request has been verified.

4.3 Withdrawal Prerequisites

• Identity verification on the account must be completed before withdrawal.
• Wagering requirements related to any bonus must be met.
• The active deposit amount must have been used in betting activity at least once.

ko222 offers a welcome bonus for new players and various promotional offers for regular players.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. A wagering requirement of 10 times the bonus amount is required to withdraw the bonus.

5.2 General Bonus Rules

• The welcome bonus applies only once per account.
• Multiple bonuses may not be claimed or combined at the same time, unless specifically stated in the promotion notice.
• Winnings earned using bonus funds will be withdrawable only after the wagering requirements have been met.
• ko222 reserves the right to cancel any bonus if abuse or fraud is suspected.

5.3 VIP Program

Regular players may join the ko222 VIP program. There are four tiers:

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.6%.
• Gold: Weekly cashback up to 0.9%.
• Platinum: Weekly cashback up to 1.2%.

Higher tiers can be reached through regular play. Decisions on tier changes are at the discretion of ko222.

All betting activity on ko222 is conducted in accordance with specific rules. These rules apply to both sports betting and casino games.

6.1 General Betting Rules

• Make sure you are certain before finalising each bet. Once a bet is confirmed, it cannot be withdrawn.
• Betting activity may only be carried out from a personal account.
• If any bet is incorrectly accepted or settled due to a technical error, ko222 reserves the right to correct it.

6.2 Prohibited Activities

• Placing bets using any automated tools, bots, or software.
• Coordinated or artificial betting activity intended to exploit bonus benefits.
• Money laundering or any illegal financial activity.
• Attempting unauthorised access to other players' accounts.

6.3 Sports Betting

Sports betting is available on a variety of sporting events. Bets can be placed on different markets such as match results, total runs or goals, and other statistics-based markets. Markets and odds may change depending on relevance.

ko222 reserves the right to temporarily suspend or permanently terminate any account in the following circumstances:

• Violation of any clause of these Terms.
• Providing false information about identity or age.
• Evidence of fraud, deception, or suspicious financial activity.
• Attempting to harm the platform's systems or other players.
• Prolonged inactivity on the account.

In the event of account termination where a breach of Terms is proven, the remaining balance may be forfeited. In other cases, arrangements will be made to return any valid balance.

ko222 places the highest priority on responsible gaming. We believe betting should be a form of entertainment, not a cause of financial hardship.

8.1 Self-Limitation Tools

ko222 gives players access to the following tools:

• Deposit limits: Set daily, weekly, or monthly deposit limits.
• Session limits: Set a maximum duration for a gaming session.
• Self-exclusion: An option to exclude yourself from your account for a set period of time.

For more details, visit our Responsible Gaming page.

8.2 Getting Support

If you feel that gaming is having a negative impact on your life, contact us immediately. Our support team is able to provide assistance in Bengali.

ko222 places the greatest importance on protecting users' personal information. SSL encryption technology is used to keep all data and financial transactions secure.

For detailed information on how personal data is collected, used, and protected, please read our Privacy Policy page.

9.1 Data Protection Policy

• ko222 does not sell users' personal information to third parties.
• Information is not shared with anyone other than partner organisations that are essential for service delivery.
• Information may be provided to relevant authorities as required by law.

If you have a complaint regarding the outcome of a bet or a transaction, please follow the process below:

1. Step 1: Contact our support team directly via live chat or by emailing [email protected].
2. Step 2: The support team will review your complaint and provide a resolution as quickly as possible.
3. Step 3: If a resolution is not reached at the first stage, the matter will be escalated to ko222's senior management.

ko222 is committed to ensuring fairness and transparency in resolving all disputes.

ko222 reserves the right to amend, change, or update these Terms at any time. For significant changes, an attempt will be made to notify registered players by email or through the platform's notification system.

Continued use of the platform after updated Terms have been published will be taken as acceptance of the new Terms. You are therefore advised to review this page regularly.

If you do not agree with any changes, stop using the platform and contact [email protected] to close your account.

If you have any questions or need clarification about these terms, our support team is always ready to help.

• Live Chat: 24/7 direct support in Bengali and English.
• Email: [email protected]

Our support team is active 24 hours a day, 7 days a week, following Bangladesh Standard Time (BST, UTC+6).