ko222's Privacy Policy
Your personal information is completely safe with us. Here is a detailed description of how ko222 collects, stores, and protects your data.
1. Introduction & Scope
Welcome to the ko222 platform. This Privacy Policy ("Policy") describes how ko222 ("we", "our", "platform") collects, processes, stores, and protects your personal information. This Policy applies to all registered and unregistered users of the ko222 website and related services.
By continuing to use our platform, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us at [email protected].
ko222 believes that personal privacy is a fundamental right of every user. That is why we use the highest-grade SSL encryption technology and never sell or unauthorisedly transfer your information to any third party.
2. What Information We Collect
ko222 collects the following types of information:
2.1 Registration and Identity Information
- Full name and date of birth (for age verification — only persons aged 21 or above may register)
- Active email address
- Mobile number (applicable for verification of bKash, Nagad, Rocket, or Upay accounts)
- User-chosen username and password
2.2 Financial Transaction Information
- Deposit and withdrawal transaction history
- Payment methods used (reference information relating to bKash, Nagad, Rocket, Upay, or bank transfers)
- Partial bank account details (where required)
2.3 Usage Information and Device Data
- IP address and geographic location (approximate)
- Device type, operating system, and browser information
- Time spent on the platform and pages visited
- Data collected from cookies and similar tracking technologies
2.4 KYC and Identity Verification Information
- Copy of National ID (NID) or passport (where required)
- Selfie or photo ID (for identity verification purposes)
- Proof of address (utility bill or bank statement)
3. Purpose of Using Information
ko222 uses your information only for the following legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | Ensuring registration, login, and account security |
| Payment Processing | Completing deposits and withdrawals securely and verifying transactions |
| Identity Verification | Age confirmation (21+) and fraud prevention |
| Service Improvement | Analysing usage patterns to improve the platform experience |
| Customer Support | Providing assistance via 24/7 live chat and email |
| Legal Compliance | Complying with applicable laws and regulations and resolving disputes |
| Security | Detecting unauthorised access, fraud, and abuse |
4. Data Storage and Protection
ko222 gives the highest priority to the protection of your information. We adopt the following technical and administrative measures in accordance with industry best practices:
4.1 Technical Security Measures
- SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by advanced SSL encryption.
- Encrypted Database: All sensitive data stored is kept in an encrypted state.
- Two-Factor Authentication (2FA): An option to add an extra layer of security to your account.
- Firewall and Intrusion Detection: A system to automatically detect and block suspicious activity.
4.2 Retention Period
How long your information is retained depends on the type of information and the purpose for which it was collected:
- Active account data: For the full duration that the account remains active.
- Transaction history: For a period determined by financial record-keeping requirements.
- Identity verification documents: Securely deleted after verification is complete, or retained as required by legal obligations.
- After account closure: Some data may be retained for the period required by applicable law.
5. Sharing Information with Third Parties
ko222 never sells your personal information. However, some information may be shared with third parties in the following limited circumstances:
5.1 Authorised Third Parties
- Payment Processors: bKash, Nagad, Rocket, Upay, and related banking partners receive only the information necessary to complete transactions.
- Game Providers: Providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe receive minimal information to manage game sessions.
- Technology Service Providers: Hosting, analytics, and cybersecurity service providers operate under contractual confidentiality obligations.
5.2 Disclosure Required by Law
ko222 may be required to provide information in response to court orders, legal obligations, or valid requests from government authorities. In such cases, we provide only the minimum information legally required.
5.3 What Is Never Done
- Selling or transferring your information to advertisers.
- Providing information to unrelated third parties or data brokers.
- Using your information for marketing purposes without your explicit consent.
6. Cookie Policy
The ko222 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.
6.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and security — these cannot be disabled.
- Functional Cookies: Remember your preferences and settings.
- Analytical Cookies: Used to understand how users interact with the site — all data is collected anonymously.
6.2 Cookie Controls
You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features of the platform to not function properly.
7. Your Rights
As a user of ko222, you have the following rights. To exercise these rights, contact us at [email protected]:
Right to Access Information
You have the right to know what information we hold about you and to receive a copy of that information.
Right to Correct Information
The right to request correction of incomplete or inaccurate information held about you.
Right to Delete Information
The right to request deletion of your personal information in certain circumstances, though this may be limited where legal obligations exist.
Right to Object to Processing
The right to object to the processing of your information for specific purposes, particularly in the case of direct marketing.
Right to Data Portability
Where applicable, the right to receive your information in a structured, machine-readable format.
Right to Restrict Processing
The right to request that processing of your information be temporarily suspended in certain circumstances.
8. Protection of Minors
ko222 strictly prohibits access to the platform by persons under the age of 21. We do not intentionally collect any personal information from minors.
We verify age at the time of registration, and proof of age may be requested as part of the KYC process if needed. If we discover that a user is under 21, that account will be closed immediately and the collected information will be deleted by appropriate means.
If you believe a minor is using our platform, please notify us at [email protected].
9. International Data Transfers
ko222's servers and data infrastructure may be located internationally. This means your personal information may be processed or stored in countries outside Bangladesh.
Wherever your information is processed, ko222 ensures that the standard of data protection remains equivalent to the level described in this Policy. We put in place appropriate contractual safeguards for international data transfers.
10. Changes to the Policy
ko222 may revise or update this Privacy Policy from time to time. We will notify you of any significant changes in the following ways:
- Displaying a notice on the website
- Sending a message to your registered email address
- Showing a notification at account login
Continued use of the platform after changes are made will be considered acceptance of the revised Policy. The date shown at the top of this page will be updated with each change.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us:
Email: [email protected]
Live Chat: Active 24/7 — chat directly from any page on the platform
Response Language: Bengali and English